FAQs

here are some

questions & answers

Where are you located?

We opened our first brick & mortar location in North Scottsdale, located at 7325 E Frank Lloyd Wright Blvd. Suite 103 Scottsdale, AZ 85260. You can find us at The Promenade at the intersection of Scottsdale Rd. and Frank Lloyd Wright Blvd. right next to Picazzo's. 

 

How do I place an order?

Orders are currently accepted online, through our online ordering site or for custom orders you can send an email to howdy@chinupdonuts.com.

 

Do you make letter donuts?

We sure do - and we love helping you say something with donuts! Tell someone happy birthday, thank you, or congrats on your breakup - whatever you want to say, it's better with donuts. You can order our custom letter donuts online though our ordering site

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What are brioche-style donuts?

We make our donuts from scratch, it's like making waffles from scratch versus using a box of Bisquick. You get a much richer taste than traditional donuts, and our brioche-style donuts mean they are denser, and more buttery than a classic yeast-raised donut. While still having the fluffiness of a raised donut, you get a chewy, rich donut that isn't super sweet - we like the flavor of the buttery dough to shine, as well as showcase our house-made glazes and toppings. 

Can I save our donuts overnight for the next day?

Since we make our donuts from scratch with no preservatives or ingredients you can't pronounce, we always recommend eating the donuts same-day. If you aren't able to eat them same-day, they freeze well and will stay freshest if you pop them in the freezer and bring them back to room temp the following day - or throw them in the microwave for ~10 seconds for that fresh out of the fryer taste. 

Can I rent the trike or donut wall for an event?

Yes! Let us ride up to your next event and share donuts and coffee (yes, we do coffee catering, too!) with your clients, residents, or friends and family! Our donut wall is another fun option for displaying your donuts/desserts on for larger events like weddings, showers, or parties of any kind. Check our our catering page here for more info. 

Do you deliver?

We offer daily delivery through our third-party partners DoorDash, UberEats/Postmates, and Grubhub. For deliveries outside of their radius, and for custom orders, we have limited delivery availability and would love to try and make a delivery for you. Email us with your order, delivery date/time preference, and address and we'll let you know our availability. 

Do you have vegan and/or gluten free options?

We have some of the tastiest vegan options available everyday in our shop! Our vegan inventory is limited, so we recommend pre-ordering in advance, or calling ahead to make sure we still have them available. Our gluten free donuts are available for pre-order and require 48 hour notice and a minimum order of a half dozen. 

Can I order flavors off the menu, or do custom flavors?

YES! We love creating specialty flavors and always have fun new seasonal flavors that may not be listed online. We also love working directly with you to create the perfect flavors or toppings for your celebration or to delight your taste buds! Love champagne, crazy about peaches, or maybe you're obsessed with purple? We can work with you to customize our glazes and toppings to suit whatever your preference - let's have some donut fun!